Social Business Enterprise Strategy Accelerator

A transformation is taking place in how people interact and how relationships form and develop and this is changing the way we socialize, the way we work and the way we engage with our customers. The new normal is that customers are leading the conversations that define your brand, competitors are crowd-sourcing ideas to bring new offerings to market, and employees are using social media in all facets of their lives, including work. This shift in technology and human behavior presents an opportunity for organizations to improve everything from reinventing customer relationships to how work gets done. 

A Social Business embraces networks of people to create business value, and activates networks of people that apply relevant content and expertise to improve and accelerate core and ad hoc processes, delivering unprecedented return for the time invested. Recent IBM C-Suite studies confirmed that standout organizations, those that are outperforming their peers, are focused both on getting closer to their customers and are more likely to embrace social mediain the workplace.

•           95% of standout organizations will focus more on “getting closer to the customer” over the next 5 years (IBM Global CEO Study 2010).

•           57% of financial outperformers are more likely than underperformers to use collaborative and social networking tools to enable global teams to work more effectively together (IBM CHRO Study 2010)

New Business Consulting Service

In addition to our comprehensive new business packages, we offer the following individual

consulting services.

Creation of a Presentation Coffee Business Plan

A well-written plan is essential for obtaining a desirable location, favorable lease terms

and financing for your new business. This document will include an executive summary,

description of the business, product descriptions, location, company principles, additional

expertise, target market analysis, related competition, marketing techniques, market trend

analysis, forecast for continued growth, a sample layout plan and menu specifications.

Service include related phone consultation. Client shall receive printed and bound copies

at no charge, additional copies will be billed at $15 each.

Pre-Opening Financial Evaluation

This service is a “must” for anyone thinking about opening a retail specialty coffee

business. One of the major reasons we at Bellissimo see people fail in the specialty coffee

business is the under estimation of the expense associated with starting the business,

and unrealistic assumptions about the rate of business growth and return. Frankly, in

many cases these miscalculations cost good people their life savings! While no one has a

“crystal ball,” Bellissimo has probably generated more pre-opening financial evaluations

of proposed businesses than anyone in the industry. Our years of experience, and the

information gained by working with hundred of clients have provided us with insights

that help produce financial projections that are realistic! The process begins with a 60

to 90 minute phone consultation with one of our qualified senior consultants. During

this time our consultant will ask you questions about your proposed business concept,

the dynamics of your market, locations you are considering and their related costs, your

intended capital investment, and your expectations on return on investment. They will also

help you develop and solidify your concept by making valuable suggestions. Through our

consultant’s extensive years of experience, we’ve learned which menu items and business

features typically “work”, and those that do not. By helping you define and hone your

concept, we can greatly contribute to your chances for success.

The following information will be provided:

Estimated start-up costs (based upon your menu, concept, & location)

> coffee & food service equipment/fixtures & small wares

> furnishings

> general contractor’s administrative fee

> general carpentry & painting

> plumbing

> electrical

> floor coverings

> miscellaneous (signs, menu boards, alarm system, internet equipment,

   stereo, safe, pre-opening owner’s compensation, pre-opening employee

   labor, pre-opening marketing, uniforms, opening inventory...)

> professional services (attorney, accountant, architect, & consultant)

> necessary operating capital prior to business profitability

Estimated operational performance

> average dollar transaction per customer

> average daily customer counts (showing projected growth per month)

> monthly labor expense with staff  schedules (adjusted for different business volumes)

> cost of goods and all other monthly operating expenses

> monthly profit/loss

> break-even business volume (in dollars and daily customer counts)

> full monthly income statements for first 12 months of operation are supplied

    (summaries for years 2 and 3)

Business Intelligence

Business Intelligence (BI) is a broad category of computer software solutions that enables a company or organization to gain insight into its critical operations through reporting applications and analysis tools. BI applications may include a variety of components such as tabular reports, spreadsheets, charts, and dashboards. Although traditional business intelligence systems were delivered via host terminals or paper reports, the typical modern deployment of a BI application is over the web, via Internet or intranet connections. It is also possible to develop interactive BI applications optimized for mobile devices, smart phones, and e-mail.

Well-designed BI applications can give anyone in your company the ability to make better decisions by quickly understanding the various “information assets” in your organization and how these interact with each other. These assets can include customer databases, supply chain information, personnel data, manufacturing, and sales and marketing activity, as well as any other source of information critical to your operation. BI software allows you to integrate these disparate data sources into a single coherent framework for real-time reporting and detailed analysis by anyone in your extended enterprise – customers, partners, employees, managers, and executives.

View sample WebFOCUS reports to see some samples of reports, charts, and dashboards that would satisfy diverse end user requirements.

WebFOCUS – Information Builders’ comprehensive suite of BI software and the industry’s most secure and flexible solution – provides comprehensive BI functionality for many different classes of users, from the corporate executive to the assembly line worker; from the financial analyst sitting at his desk to the sales rep who’s always on the road. WebFOCUS allows organizations to leverage any data source, transform it into useful information, and deliver it in an actionable format to any end user, both within and outside the enterprise.

WebFOCUS reduces the cost and time for development and deployment of BI applications, while providing powerful, scalable, enterprise-wide BI solutions.

WebFOCUS BI software will empower your organization to:

·         Process requests quickly, intelligently, and efficiently

·         Respond faster and more efficiently to changing conditions affecting your organization

·         Make your greatest asset – information – part of your organization’s natural culture

·         Transform raw data into intuitive, illustrative enterprise reports quickly and easily

·         Enhance reporting systems by incorporating transactional forms, as well as data maintenance and update capabilities

·         Deliver usable information to both local and remote workers in the format that works best for them, whether it’s HTML, Microsoft Excel, Adobe PDF, or e-mail.

To find out more about BI, read our white paper "Worst Practices in Business Intelligence: Why BI Applications Succeed Where BI Tools Fail.” In it you’ll see the most common mistakes made in BI deployments and how to avoid them so your BI applications will be as successful and effective as possible.

Tips for Successful Business Networking

1.     Keep in mind that networking is about being genuine and authentic, building trust and relationships, and seeing how you can help others.

2.     Ask yourself what your goals are in participating in networking meetings so that you will pick groups that will help you get what you are looking for. Some meetings are based more on learning, making contacts, and/or volunteering rather than on strictly making business connections.

3.     Visit as many groups as possible that spark your interest. Notice the tone and attitude of the group. Do the people sound supportive of one another? Does the leadership appear competent? Many groups will allow you to visit two times before joining.

4.     Hold volunteer positions in organizations. This is a great way to stay visible and give back to groups that have helped you.

5.     Ask open-ended questions in networking conversations. This means questions that ask who, what, where, when, and how as opposed to those that can be answered with a simple yes or no. This form of questioning opens up the discussion and shows listeners that you are interested in them.

6.     Become known as a powerful resource for others. When you are known as a strong resource, people remember to turn to you for suggestions, ideas, names of other people, etc. This keeps you visible to them.

7.     Have a clear understanding of what you do and why, for whom, and what makes your doing it special or different from others doing the same thing. In order to get referrals, you must first have a clear understanding of what you do that you can easily articulate to others.

8.     Be able to articulate what you are looking for and how others may help you. Too often people in conversations ask, "How may I help you?" and no immediate answer comes to mind.

9.     Follow through quickly and efficiently on referrals you are given. When people give you referrals, your actions are a reflection on them. Respect and honor that and your referrals will grow.

10.  Call those you meet who may benefit from what you do and vice versa. Express that you enjoyed meeting them, and ask if you could get together and share ideas.